Application Fee Waiver

The waiver process handles cancellation automatically based on the fee's current status:

• Created (no sales order) — status set to Cancelled.
• Created (sales order and prepayment invoice created) — sales order cancelled.
• Paid (customer payment posted) — prepayment invoice reversed and sales order cancelled.
• Posted (sales order invoice posted) — system creates and posts a sales order credit note.

1. Find the fee record

   From the FNO dashboard, open Modules ▸ Academic Management, expand Inquiries and reports, then expand Pre-admission fees, and click All pre-admission fees. Search for or filter by student account.

2. Enable the waiver

   Select the row of the application to waive. Click Edit in the toolbar, tick the checkbox in the Waive column, and click Save.

3. Cancel and set the reversing date

   Click Cancel in the toolbar. Select a Reversing posting date, then click OK. Refresh the page to see the updated status.