Skip to main content

Confirm Bank Account Details

Confirm a fee payer's bank details before paying any refund via bank file.

  1. Open the bank accounts and verify

    Navigate to Modules ▸ Academic management ▸ Students ▸ All students (or Fee payer if using fee payer as the customer). Select the relevant record. On the Action Pane, click Customer, then under Setup find Bank accounts (④).

    Confirm that an active bank account exists and is marked for refunds or payment processing.

    If no bank account is listed, click New, enter the bank details (bank name, IBAN, SWIFT, currency), then click Save. If necessary, update an existing bank account and click Save.

    Confirm Bank Account Details — the Customer Bank accounts view showing an active bank account with refund marker