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Complete the NPS questionnaire

Quick answer

  • Go to the My work tab, click Questionnaires and find the NPS survey.
  • Click Start, provide your rating and optional comments.
  • Click Submit to complete it.

The NPS (Net Promoter Score) questionnaire is a brief pulse survey that captures how likely you are to recommend GEMS as a great place to work. It appears periodically in the Questionnaires tab.

  1. Open the Questionnaires tab

    From the ESS portal, click the My work tab and scroll down to Questionnaires.

  2. Find the NPS questionnaire

    The NPS questionnaire appears in the list alongside other questionnaires assigned to you.

  3. Start the questionnaire

    Click on the NPS questionnaire and click Start.

    The NPS questionnaire open showing a numeric rating scale and an optional comments field

  4. Provide your rating

    Select your score on the rating scale provided. An optional text field allows you to add a comment explaining your rating.

  5. Submit

    Click Submit to finalise your response.