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Add a personal contact or dependent

The Personal contacts tab lets you record family members, emergency contacts, dependents, and beneficiaries. This information is used for processes such as tuition fee and transport concession eligibility — marking a child as a full-time student is required for those requests.

  1. Open the Personal contacts tab

    From your Full Profile, click the Personal contacts tab.

  2. Add a new contact

    Click Add new personal contact +.

  3. Complete Basic Details

    Fill in the contact's name and relationship type. Toggle on Emergency contact or Beneficiary flags as appropriate. If the contact is a beneficiary, enter the date range and indicate whether they are the primary beneficiary.

    Three buttons are available at the bottom of each sub-tab:

    • Save — saves and stays on this sub-tab
    • Next — saves and moves to the next sub-tab

    The Add Personal Contact form showing the Basic Details sub-tab with name, relationship type, and Emergency Contact and Beneficiary toggle fields

  4. Complete the remaining sub-tabs

    Work through the following tabs, filling in what is relevant:

    Sub-tabWhat to record
    Dependent DetailsGender, date of birth, student status, disability, order eligibility. Set Full-Time Student if applicable — this is required for tuition fee and transport requests
    Dependent AddressAddress details for the dependent
    Dependent Contact InformationPhone numbers and email for the dependent
  5. Save

    Click Save when you have completed all relevant tabs.