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Human Resources – User Guide

Version: v1

About the Platform​

Education's greatest challenge isn't a lack of technology — it's too much of it. Across most school systems, HR teams work across a patchwork of tools that don't talk to each other: one platform for recruitment, another for payroll, a third for performance reviews, and a string of spreadsheets to fill the gaps. The result is duplicated data entry, slow processes, and an HR function that spends more time chasing information than supporting the people who teach and lead.

tmrw is being built to change that. tmrw is an AI-first education intelligence platform, designed specifically for K–12 and developed in partnership with GEMS Education to ensure it is grounded in the operational reality of running schools at scale. Rather than bolting technology onto existing tools, tmrw embeds intelligence directly into the core of school operations — turning fragmented data into insight, and insight into action that improves outcomes for students, educators, leaders, and families.

The platform unifies the essential systems a school or school group depends on — Finance, HR, Procurement, School and Student Management, and Teaching and Learning — onto a single Microsoft-based foundation built on Dynamics 365, Microsoft 365, Azure, Copilot, and Dataverse. On top of this foundation sit three Experience layers (Parent XP, Staff XP, and Learner XP) and a network of intelligent AI agents that automate workflows and connect processes that have historically lived in isolation.

Where HR Fits​

The Human Resources (HR) feature is the people backbone of the tmrw platform, delivered through Microsoft Dynamics 365 Human Resources. Because HR sits on the same unified data layer as Finance, Student Management, and the Experience layers, employee information is no longer disconnected from the school operations it supports. When a staff member is onboarded, their profile, documents, and compliance records all flow through a single source of truth — eliminating the manual follow-up, re-keying, and end-of-cycle reconciliation that HR teams have come to accept as unavoidable.

For HR teams, school administrators, and staff, this means three practical shifts. Day-to-day HR tasks — updating personal details, managing documents, completing onboarding checklists, and submitting leave requests — are handled through a clean, browser-based Employee Self Service (ESS) portal rather than routed through email or manual forms. Real-time information is available to HR and school leaders without waiting for manual data exports or offline reporting. And complex processes such as visa tracking, performance reviews, probation management, and benefits eligibility are handled by the platform's built-in logic, with automated notifications and audit trails maintained throughout.

Employees access the system through the Staff XP experience layer, which surfaces the tasks, information, and approvals most relevant to them — without requiring any HR system expertise.

How to Use This Guide​

This guide provides step-by-step instructions for managing your profile, completing HR tasks, and using the features available to you in the ESS portal and Dynamics 365 HR. It is written for employees, HR staff, school administrators, and support teams who use the system in their day-to-day work. The Table of Contents below mirrors the structure of the HR features and can be used either as a sequential onboarding path for new users or as a reference guide for specific tasks.

Table of Contents​